Privacy Policy

Privacy Policy for Natalie Kolta Presence
Effective Date: September 27, 2024 

Natalie Kolta Presence ("we," "us," or "our") is committed to protecting the privacy and security of our website visitors, clients, and prospective clients. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and lead pages in compliance with U.S. state and federal laws, including the Florida Information Protection Act (FIPA), the California Consumer Privacy Act (CCPA), and the E.U.’s General Data Protection Regulation (GDPR).

By accessing our website or submitting your personal information, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We collect information to provide better services and experiences to our users. This may include:
a. Personal Information
Identifiers: Name, email address, phone number, business name, and postal address.
Business Information: Website URL, design preferences, and any other details relevant to your project.
b. Non-Personal Information
Browsing Data: IP address, browser type, operating system, and device information.
Cookies: We use cookies and similar technologies to enhance user experience, such as remembering your preferences or tracking your interactions with our website. You can manage cookie settings in your browser.

2. How We Use Your Information
We collect and use your personal information for the following purposes:
Service Delivery: To communicate with you, understand your design needs, and provide website design services.
Marketing: With your consent, we may send you promotional emails about our services, special offers, and updates. You can opt out of these communications at any time.
Legal Compliance: To comply with applicable laws, legal processes, or enforceable governmental requests.
Analytics: To improve our website’s functionality, understand how visitors interact with our site, and enhance user experience.

3. Sharing Your Information
We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers (e.g., hosting services, email marketing platforms) who help us deliver our services. These providers are contractually obligated to maintain the confidentiality of your information.
Legal Requirements: If required by law, we may disclose your information to comply with a subpoena, legal process, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.


4. Your Rights
a. Rights Under GDPR (for E.U. Visitors)
If you are located in the European Union, you have the following rights under the GDPR:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal information.
Erasure: You can request that we delete your personal information in certain circumstances.
Restriction: You can request that we limit the processing of your personal information.
Data Portability: You have the right to receive your personal data in a structured, commonly used format.
Objection: You can object to the processing of your personal data for direct marketing purposes.
Withdrawal of Consent: You may withdraw your consent for us to process your personal data at any time.
b. Rights Under U.S. Law (including CCPA and FIPA)
Right to Know: You can request details of the personal information we collect and how we use it.
Right to Delete: You may request the deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: California residents have the right to opt-out of the sale of their personal information (note: we do not sell personal data).
Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, dispute resolution, and enforcement of agreements. We may retain non-personal information indefinitely for analytics and improvement purposes.

6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete it as soon as possible.

8. International Data Transfers
For visitors outside the U.S., please note that your information may be transferred, stored, and processed in the United States, where data protection laws may differ from those of your jurisdiction. By using our website or providing us with your personal information, you consent to the transfer of your information to the U.S.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated. Your continued use of our website after any changes signifies your acceptance of the updated terms.

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